Section 1: The Business Case for Investing in Diversity

The latest demographics and data, plus analysis on what the numbers mean for business.

Section 2: Training Tools

These training activities are brief enough to incorporate in a staff meeting, flexible enough to use in large and small groups, and easy to use with clear objectives and instructions to guide the user.

  • Bias Card Game: An activity on inclusion and exclusion

  • Choosing Sides: A thought-provoking exercise on the value and challenges of working with those who are like us and those who are different

  • Diversity Bingo: Find out something new about your coworkers and discover the diversity in your midst.

  • Exchanging Greetings: Build rapport among coworkers and customers by learning common greetings in other languages.

  • First Thoughts: Our mental reflexes can surprise us. Becoming aware of them is the first step to moving beyond them.

  • Insider/Outsider: Developing understanding for individuals outside the mainstream.

  • Is the World Colorblind? Take a look at the imagery of color in the English language.

  • Nonverbal Translations: Learn about cultural differences in nonverbal communication and explore strategies for bridging the communication gap.

  • The Power of Language: Building awareness of the subtle connotations and the potent effects of the words we choose.

  • Responding to Disability: To help or not to help? A short quiz and resources for discussion.

  • Sketch a Penny: A demonstration of the value of different perspectives.

  • The Squeeze: A contest illustrates the importance of being careful with what we say.

  • Village of 1,000: Shrink down our global village for a better understanding of our place in the world.

  • What's In a Name? Discover shared values across ethnic boundaries by sharing the stories behind our names.

Section 3: Best Practices in Managing Diversity
  • Best Practices in Diversity Initiatives

  • A Diversity Self-Assessment

  • The Culturally Proficient Professional

  • Principles of Cultural Proficiency

  • Best Practices in Recruiting a Diverse Workforce

  • Best Practices in Retaining a Diverse Workforce

Section 4: Diversity Tip Sheets
  • Tips for Unbiased Interviewing

  • Generational Differences in the Workplace

  • Marketing Trends Among Minorities

  • Reasonable Accommodation: What Does it Mean for Your Business?

  • Resources for Recruiting a Diverse Workforce

  • Somali Culture

  • Sudanese Culture

  • Southeast Asian Culture

  • Cross-Cultural Communication: Translating Nonverbal Cues

  • Business Etiquette Around the World

  • Communicating with Non-Native English Speakers

  • Refugees and the Lasting Effects of War: Understanding Your New Neighbors

Permission is granted to print copies of the above materials for use within your organization only. Diversity Council copyright information must be included on all copies. For all other uses, please contact Diversity Council at

Contact Information

Diversity Council

1130 1/2 7th Street NW Rochester MN 55901


Phone: 507-282-9951

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